SHRED.SAFE — Terms of Service

    Plain English summary: SHRED.SAFE is a free and premium tool to help diabetic mountain bikers manage their health on trail. It is not medical advice and should never replace your diabetes care team. By using SHRED.SAFE you agree to these terms. The premium features cost £4.99 as a one-off lifetime payment with no refunds once the access code has been used. All content and code belongs to SHRED.SAFE.
  

1. Who we are

SHRED.SAFE ("the Service") is owned and operated by Don Jackson-Wyatt, trading as SHRED.SAFE, United Kingdom. The Service is accessible at shred-safe.co.uk and any associated subdomains.

For any queries relating to these Terms, contact us at: hello@shred-safe.co.uk

2. Acceptance of terms

By accessing or using SHRED.SAFE — whether through the website, the installed Progressive Web App, or any associated tools — you confirm that you have read, understood and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, please do not use the Service.

3. Medical disclaimer — please read carefully

⚕️ SHRED.SAFE is not a medical device and does not provide medical advice.

All content on SHRED.SAFE — including but not limited to blood glucose recommendations, fuelling plans, hypo risk scores, foot care guidance, and emergency information — is provided for general information and educational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment.

You should always seek the advice of your doctor, diabetes specialist nurse, dietitian, podiatrist or other qualified healthcare professional with any questions you may have regarding your diabetes management or health generally.

Never disregard professional medical advice or delay seeking it because of something you have read on SHRED.SAFE.

In a medical emergency, call 999 immediately.

SHRED.SAFE accepts no liability for any health outcomes arising from use of the Service. Use of SHRED.SAFE is entirely at your own risk. See also our full Medical Disclaimer.

4. Premium access

Certain features of SHRED.SAFE require a premium access code, available for a one-off payment of £4.99 (or the price displayed at the time of purchase).

Premium access is granted for lifetime personal use on one or more personal devices.
Your access code is delivered by email following successful payment via our payment processor (Stripe).
Access codes are personal and non-transferable. You must not share, sell or distribute your code.
We reserve the right to revoke access codes that have been shared or misused without refund.

5. Refund policy

Due to the digital and instantly delivered nature of the premium access code, we are unable to offer refunds once an access code has been issued and used to unlock premium features.

If you have purchased premium access and have not yet received or used your code, contact us at hello@shred-safe.co.uk and we will do our best to assist.

This does not affect your statutory rights under UK consumer law.

6. Intellectual property

All content on SHRED.SAFE — including but not limited to text, code, design, graphics, branding, trail data, glucose timelines, medical guidance copy, and the SHRED.SAFE name and logo — is the exclusive intellectual property of Don Jackson-Wyatt / SHRED.SAFE and is protected by UK and international copyright law.

You may not:

Copy, reproduce or redistribute any content from SHRED.SAFE without prior written permission
Create derivative works based on SHRED.SAFE content or code
Use the SHRED.SAFE name, logo or branding without permission
Scrape, harvest or systematically extract data from the Service
Attempt to reverse-engineer or decompile any part of the Service

Personal, non-commercial use of the tools (e.g. screenshotting your emergency card to share with a riding buddy) is explicitly permitted and encouraged.

7. User data and privacy

SHRED.SAFE stores personal data you enter (such as blood glucose readings, ride logs, foot health logs and emergency card details) locally on your device only using browser localStorage. This data is not transmitted to or stored on any SHRED.SAFE server.

Payment processing is handled by Stripe. We receive confirmation of payment and issue an access code — we do not store your payment card details.

Please refer to our full Privacy Policy for complete details.

8. Limitation of liability

To the fullest extent permitted by applicable UK law, SHRED.SAFE and Don Jackson-Wyatt shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising from:

Your use of or inability to use the Service
Any health decisions made based on information from the Service
Inaccuracies in trail data, A&E distances or other reference information
Service downtime, interruptions or data loss
Any reliance on glucose, fuelling or risk guidance provided by the Service

Our total liability to you for any claim arising from use of the Service shall not exceed the amount you paid for premium access (£4.99).

9. Accuracy of information

We make reasonable efforts to ensure the accuracy of information on SHRED.SAFE — including trail data, A&E distances and medical guidance — but we cannot guarantee that all information is current, complete or accurate at all times.

Trail conditions, A&E locations, road distances and medical guidelines may change. Always verify safety-critical information independently before relying on it.

10. Acceptable use

You agree to use SHRED.SAFE only for lawful purposes and in a way that does not infringe the rights of others. You must not:

Attempt to gain unauthorised access to any part of the Service
Use the Service for any commercial purpose without prior written consent
Interfere with or disrupt the integrity or performance of the Service
Transmit any malicious code or harmful content through the Service

11. Third-party services

SHRED.SAFE uses the following third-party services:

Stripe — payment processing. Subject to Stripe's Privacy Policy.
Open-Meteo — live weather data. Free public API, no personal data transmitted.
Cloudflare Pages — website hosting.
Resend — transactional email delivery for access codes.
Leaflet / OpenStreetMap — mapping. Subject to OpenStreetMap copyright.

We are not responsible for the content or practices of third-party services.

12. Changes to these terms

We may update these Terms from time to time. We will indicate the date of the most recent update at the bottom of this page. Continued use of the Service after any changes constitutes your acceptance of the revised Terms.

13. Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For any questions about these Terms of Service, please contact:

Don Jackson-Wyatt
SHRED.SAFE
hello@shred-safe.co.uk
@shredsafe.mtb